Thursday, September 16, 2010

Can I get a refund on Ebay?

I bought a radio controlled plane on Ebay. When it arrived, the transmitter (remote control) did not work. I tried to get the seller to replace it but he said I have to deal with the manufacturer and not him. He stated in his auction ';no returns';.



So I payed for shipping to send it out for repair. I got it back, and now something else doesn't work. I won the auction over a month ago and I am sick of shipping this stuff away and waiting 2-3 weeks at a time for it to get fixed.



Even though he said no returns, shouldn't I be entitled to a refund since the item is unsatisfactory and not as described?